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| General (2)
What is the setup time on your services? Shared and Reseller are instantly deployed using our...
Is it a problem if I'm not in the US?|
Not at all! In fact, we already have customers in countries all over the world. If you don't have...
How do I signup?|
On any page of our site click the "Order Now" link. Follow the on screen instructions and fill...
How long after I sign up can I start building my site?|
If your account is automatically approved, your machine user will be created and ready for...
Do I have to have your banner on my site?|
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Can I run a phpbb forum (message board) on my site?|
Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Can I upgrade my plan or features later?|
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Do you host adult sites?|
No we do not host, nor allow hosting of adult sites on our servers.
Can I have Warez, Appz, Serialz and or commercial software on my homepage?|
No, if we find them in your directory or links to them, your entire account will be subject to...
Can I order even though I do not live in the US?|
Yes, you can still order with us. We can host all international domain names and also we accept...
Do you offer Server Side Includes (SSI)?|
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
What happens if I exceed my allocated bandwidth?|
You will receive an automatic e-mail message warning you that you have reached 80% of your...
Why don't you offer unlimited bandwidth?|
There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...
Will I be able to check my emails when I am away from my home/office computer? |
Yes, we provide all our customers with their own Webmail access. What this means is that you can...
Will you place any ads on my site?|
Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
Are there any hidden costs, or setup fees?|
No, there are no hidden costs or fees associated with having a hosting account with our services.
Do you offer Telnet or SSH access?|
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...
Do you offer password protected directories?|
Yes, using our web-based control panel you can easily protect any directory without having to...
What database do you offer?|
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
Can I host friends' websites?|
Yes, you may host your friends. If you want your friends to have their own control panels for...
Is there a minimum time contract/commitment required?|
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...
What if my site breaks your Terms of Service?|
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
Do your servers support XML?|
Yes, all of our servers support XML.
Do I need a static/dedicated IP address?|
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
Will I have unlimited access to update my pages?|
You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
I have a fast internet connection (DSL/cable) - can I just host my own site?|
You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...
Why don't I just go with the cheapest hosting?|
A host has to make a profit to continue operating. Some hosts do not properly understand the...
Information Needed For SSL Certificate - CSR |
We need the following information to generate a Certificate Signing Request (CSR): For the SSL...